About this role
The Business Process & Information Systems Analyst plays a critical role within the Mortgage Acquisition team by helping design, implement, document, and continuously improve the processes, information systems, and technology tools that support mortgage loan acquisitions and servicing transfers (collectively referred to as “transactions”). This role partners closely with stakeholders across the team to evaluate existing workflows, identify opportunities for optimization, and lead initiatives that enhance efficiency, data integrity, and execution quality. The Analyst combines strong analytical capabilities with project management discipline and a practical understanding of technology to translate business needs into scalable, value‑adding solutions.