About this role
Subject Matter Expert - English at Teleperformance Thailand. Location: Thailand. Role: coach agents, monitor interactions, escalate issues Requirements: English proficiency; mandatory sales/inside sales/account management experience; customer service with coaching/SME; strong communication, mentoring, problem-solving; escalations handling; flexible; onsite work; rotational shifts. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English