About this role
IT Service Desk Support Specialist at Guitar Center. Location: Frederick, Maryland, United States. Role: providing support, resolving issues, maintaining documentation Requirements: High school diploma, 1-3 years IT support experience, strong communication and multitasking, ability to support end-user devices/accounts, and provide off-hours support as needed. Category: Information Technology Seniority: Entry Level Tools: Windows, Active Directory, Azure AD, Microsoft Entra ID, Microsoft 365, Exchange Online, Outlook, Microsoft Teams, OneDrive, SharePoint, Excel, Word, PowerPoint, VPN, MFA, iOS, Android, MDM, POS, LAN, Wi-Fi Commitment: Full Time Workplace: Onsite Languages: English