About this role
Senior Customer Success Manager – DACH (Enterprise) at deskbird GmbH. Location: Munich or Berlin or Barcelona or Paris or Pfäffikon or Bucharest or Belgrade or Sofia or Skopje. Role: owning accounts, driving adoption, negotiating renewals Requirements: 5+ years in Customer Success/Account Management in B2B SaaS with enterprise experience; proven NRR/expansion results; C‑level engagement; analytical, commercial operator mindset; native German and fluent English. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: German, English