About this role
Senior Manager, Customer Success (Secondary and Postsecondary Education Accounts) at National Student Clearinghouse. Location: Herndon, Virginia, United States. Role: leading team, managing accounts, driving retention Requirements: Bachelor's degree, 8+ years in customer success/account management (preferred), 5+ years people management, Salesforce and Microsoft Office proficiency, strong communication and leadership, authorized to work in the U.S., commutable to Herndon, VA. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Microsoft Office Suite, LinkedIn Learning Commitment: Full Time Workplace: Hybrid Languages: English, Spanish