About this role
Service & Support Team - TSS BIL at Xplore Inc.. Location: Fredericton or Woodstock or Cornwall. Role: supporting agents, troubleshooting issues, handling escalations Requirements: Bilingual English/French; strong technical troubleshooting and customer service skills; knowledge of Microsoft operating systems (Mac/Linux an asset); account management experience; flexible schedule and onsite closing responsibilities; criminal background check required. Category: Customer Service Seniority: Mid Level Tools: Microsoft Operating Systems, MacOS, Linux Commitment: Full Time Workplace: Onsite Languages: English, French