About this role
The Miami HEAT and Kaseya Center are seeking enthusiastic, guest-focused individuals to deliver a best-in-class, hospitality-driven experience for every guest. As a Guest Experience Representative, you are a frontline ambassador responsible for creating seamless, elevated, and memorable experiences across all areas of the venue. Your professionalism, anticipation of guest needs, and commitment to excellence bring our Common Purpose to life: Uniting and Empowering People to Create Extraordinary Moments.