About this role
IT Help Desk Administrator at Nsa. Location: Cleveland, Ohio, United States. Role: providing support, troubleshooting issues, managing accounts Requirements: Provide front-line IT support, troubleshoot desktops/laptops/peripherals, manage user accounts (Active Directory/ERP), support Microsoft Windows/Microsoft 365, and assist with onboarding/offboarding. Associate/Bachelor's in IT preferred. Category: Information Technology Seniority: Mid Level Tools: Microsoft Windows, Microsoft 365, Microsoft Office, VPN, Active Directory, ERP, TCP/IP, DHCP, DNS Commitment: Full Time Workplace: Onsite Languages: English