About this role
Customer Account Specialist at Department of Defense. Location: Kaiserslautern, Rhineland-Palatinate, Germany. Role: informing customers, resolving issues, evaluating performance Requirements: One year specialized experience (GS-11 equivalent) working with customers, resolving issues, analyzing KPIs and metrics, preparing reports, and improving customer service; DoD Acquisition Life Cycle Logistics Foundational certification required within timeframe; drug testing required. Category: Customer Service Seniority: Entry Level Tools: EBS Certifications: dod acquisition life cycle logistics (foundational) Commitment: Full Time Workplace: Onsite Languages: English