About this role
Customer Success Manager at Cordance. Location: United States or Canada. Role: owning renewals, monitoring health, driving expansion Requirements: 3–7 years in customer success or account management in SaaS, proven retention and expansion track record, strong communication and analytical skills, experience with customer health tools (e.g., Gainsight/Totango), Bachelor's degree required. Category: Sales Seniority: Mid Level Tools: Gainsight, Totango, CRM, Cordance platform Certifications: csm, pmp Commitment: Full Time Workplace: Remote Languages: English