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Community Operations Intern @ Kumu

Not specifiedOnsiteInternship
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About this role

We’re looking for proactive and people-oriented interns to join our team. This role is at the frontlines of our community—supporting user engagement, gathering user insights, and helping identify opportunities to drive growth.

What you’ll do:

• Engage with users through chats, calls, and in-app interactions

• Promote and facilitate user-facing activities

• Understand user behavior and needs

• Build relationships with users across different backgrounds

• Observe and flag trends, issues, and micro-opportunities for growth

• Work closely with the team to translate user insights into actionable ideas

What we’re looking for:

• Self-motivated and willing to learn in a fast-paced environment

• Comfortable interacting with people from different backgrounds

• Good comprehension and speaking skills

• Observant, curious, and proactive in asking questions

• Willing to take initiative and support team goals

Qualifications:

• Currently enrolled in college or a recent graduate

• Open to any course, but experience in community work, sales, or orgs is a plus

• Must have a personal smartphone and laptop

• Amenable to flexible schedules, including occasional weekends or holidays

Why this role matters: This internship gives you hands-on experience working directly with users—understanding real behavior, building relationships, and contributing to how a company grows from the ground up.

Skills

Operations

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