About this role
Product Support Analyst - Accounting at Caseware. Location: Toronto or Canada. Role: providing support, troubleshooting issues, testing software Requirements: 1–2 years B2B customer support experience in accounting/financial services, foundational accounting/financial statements knowledge, experience with ticketing systems, Salesforce an asset, strong English communication, data analysis and troubleshooting skills, ability to test software and document issues. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Certn.co Commitment: Full Time Workplace: Remote Languages: English