About this role
Call Center Technical Support Associate - Temporary at Wash. Location: Los Angeles or Grand Rapids. Role: troubleshooting mobile, managing tickets, documenting solutions Requirements: 1-2 years corporate experience; degree in IT/CS or equivalent experience; strong mobile OS and troubleshooting skills; professional communication, organization, and accountability; stable internet and quiet workspace; bilingual English/French a plus. Category: Customer Service Seniority: Entry Level Tools: Freshdesk, WASH-Connect, iOS, Android Commitment: Full Time Workplace: Hybrid Languages: English