About this role
Senior Customer Success Manager - ILM at Irth Solutions. Location: United States. Role: driving adoption, managing customers, conducting reviews Requirements: 8–10 years B2B SaaS customer-facing CSM or account management experience; risk identification/mitigation; cross-team collaboration; excellent written and verbal communication; US-based, willing to travel ~10%. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English