About this role
Client Service Advocate at Jackson. Location: Lansing, Michigan, United States. Role: answering calls, documenting interactions, resolving issues Requirements: Provide phone-based customer service for Jackson account inquiries, document interactions, perform account maintenance, use multiple software/mainframe applications, meet production and quality standards. High school diploma and 1+ years customer service experience required. FINRA Series 6 required/strongly preferred per line of business. Category: Customer Service Seniority: Entry Level Certifications: finra series 6 Commitment: Full Time Workplace: Onsite Languages: English