About this role
Senior Customer Support & Logistics Specialist at Balchem Corporation. Location: Montvale, New Jersey, United States. Role: managing orders, coordinating logistics, resolving escalations Requirements: 5+ years customer service experience in manufacturing/B2B, experience with domestic and international accounts and export documentation, strong ERP (SAP or Microsoft Dynamics 365) and Microsoft Office (Excel, Outlook, Teams) skills, cross-functional collaboration. Category: Customer Service Seniority: Senior Level Tools: ERP, SAP, Microsoft Dynamics 365, Microsoft Excel, Microsoft Outlook, Microsoft Teams Commitment: Full Time Workplace: Onsite Languages: English, Spanish, Portuguese