About this role
Quality Assurance Representative at Alorica. Location: Corpus Christi or Alabama or Arkansas or Florida or Georgia or Idaho or Iowa or Kansas or Louisiana or Mississippi or Missouri or Nebraska or North Carolina or Oklahoma or Tennessee or Texas or Utah or West Virginia. Role: monitoring calls, administering systems, troubleshooting issues Requirements: Associates or Bachelor's in MIS/Business/IT preferred; significant quality monitoring experience; exposure to telephony and voice recording workflows; user/group account administration and troubleshooting skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English