About this role
Sr. Customer Service Representative at ShipMonk. Location: Las Vegas, Nevada, United States. Role: resolving issues, building relationships, mentoring teammates Requirements: 3+ years customer service/account management experience, 2+ years logistics or e-commerce preferred. Bachelor's degree or equivalent, strong verbal/written communication, CRM experience (Salesforce/Zendesk) and data analysis skills. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Zendesk Commitment: Full Time Workplace: Onsite Languages: English