About this role
First Line Support Specialist - Junior at SOFTSWISS. Location: Tbilisi, Tbilisi, Georgia. Role: responding inquiries, providing support, escalating cases Requirements: English B2+, strong soft skills, high typing speed, ability to use multiple software tools, teamwork and accountability; prior customer support experience is a plus. Must work onsite in Tbilisi and follow a rotating 12-hour shift schedule. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English