About this role
Operations Account Manager at Emma-sleep. Location: Lisbon, Lisbon, Portugal. Role: managing accounts, documenting SOPs, conducting reviews Requirements: B2B operations/account management experience (logistics, e‑commerce, marketplaces); strong analytical and problem-solving skills; manage multiple accounts and stakeholders; document and optimize processes; proficiency with Microsoft Excel/PowerPoint/Word and Tableau; EDI/channel engine/API experience a plus. Category: Supply Chain / Logistics / Procurement Seniority: Mid Level Tools: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Tableau, EDI, channel engine, API Commitment: Full Time Workplace: Hybrid Languages: English