About this role
Account Manager at Steno. Location: United States. Role: managing accounts, scheduling jobs, resolving issues Requirements: 3+ years account management or customer success experience (legal services preferred); strong communication, organization, KPI-driven performance (retention, churn), tech-savvy with client-facing experience. Category: Customer Service Seniority: Mid Level Tools: Google Workspace, Slack, Steno's internal operations systems, Rippling Recruiting Commitment: Full Time Workplace: Remote Languages: English