About this role
Senior Customer Success Manager at Trustpilot. Location: Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan. Role: leading onboarding, driving adoption, reducing churn Requirements: 5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems. Category: Customer Service Seniority: Senior Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English