About this role
Service Delivery Manager at UDT. Location: Nashville, Tennessee, United States. Role: establishing relationships, managing delivery, delivering reports Requirements: 5+ years technical account management, 3+ years in ISP/Networking/Telecom, bachelor\u0002s in IT or business required; proficiency in Microsoft Office (Excel/Word/PowerPoint); experience driving customer adoption, KPI reporting, and presenting to stakeholders; 50%+ travel; background and drug screen required. Category: Project and Program Management Seniority: Senior Level Tools: Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ConnectWise, MSPBots, RMM Solutions Certifications: itil, hdi, v3, mcp, sdi, csm Commitment: Full Time Workplace: Onsite Languages: English