About this role
Manager, Customer Success Management NAM West at Forcepoint. Location: Austin, Texas, United States. Role: managing team, ensuring satisfaction, driving retention Requirements: Bachelor’s degree or equivalent; 3–5 years managing customer success/technical account/renewals teams; 3+ years in a technology company; experience with KPIs, customer retention, and revenue targets; strong communication and leadership. Category: Sales Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English