About this role
Customer Account Specialist at Chrobinson. Location: Monterrey, Nuevo Leon, Mexico. Role: managing accounts, resolving inquiries, processing orders Requirements: Provide account support, resolve customer inquiries, execute operational tasks (order creation, tracking, load assignment), troubleshoot EDI/Navisphere, and collaborate with internal teams; high school diploma and fluent English required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook, Electronic Data Interchange (EDI), Navisphere, Load Board Portals (LBP) Commitment: Full Time Workplace: Hybrid Languages: English