About this role
(Senior) Cloud Service Manager (m/w/d) at Schwarz IT KG. Location: Bad Friedrichshall, Baden-Württemberg, Germany. Role: serving customers, monitoring quality, coordinating escalations Requirements: Extensive service/delivery or account-management experience, strong understanding of cloud service models, cloud architectures and ITSM processes, excellent German and English communication, analytical and customer-focused. Category: Customer Service Seniority: Senior Level Tools: ITSM Commitment: Full Time Workplace: Onsite Languages: German, English