About this role
Account Resolution Specialist at Choa. Location: Atlanta, Georgia, United States. Role: handling escalations, training staff, monitoring performance Requirements: 3 years healthcare experience, 1 year call center ACD experience, associate degree or equivalent, insurance billing/collections knowledge, HIPAA knowledge, strong customer service and computer skills. Category: Customer Service Seniority: Mid Level Tools: EPIC Resolute, Dentrix Dental, Clearinghouse Commitment: Full Time Workplace: Onsite Languages: English