About this role
Customer Success Manager IV at Equinix. Location: New York City, New York, United States. Role: managing onboarding, resolving escalations, driving adoption Requirements: Advanced customer success experience managing complex global accounts, onboarding, escalations, adoption, and cross-functional collaboration. Typically requires 8+ years of related experience; bachelor’s degree preferred. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English