About this role
Customer Success Specialist - Shop Team at Oec. Location: United States. Role: providing support, driving adoption, mitigating cancellations Requirements: Associate degree or equivalent experience; ≥1 year Customer Success/Account Manager experience; SaaS and automotive industry experience preferred; familiarity with Microsoft Dynamics CRM and OEC product lines. Category: Customer Service Seniority: Entry Level Tools: RepairLink, CollisionLink, TraxCollision, DMS Connect, PSX Link, CRM, Microsoft Dynamics CRM, KnowledgeBase Commitment: Full Time Workplace: Onsite Languages: English