About this role
Senior Customer Success Manager at Tipalti. Location: Toronto or Vancouver. Role: building relationships, driving adoption, resolving issues Requirements: 5+ years customer success/account management experience (fintech preferred). Experience with ERP, accounts payable, Gainsight, Zendesk, Salesforce, Jira, analytics. Proven track record with renewals, contract negotiations, upsell, and mentoring teammates. Category: Customer Service Seniority: Senior Level Tools: ERP, Gainsight, Zendesk, Salesforce, Jira Commitment: Full Time Workplace: Hybrid Languages: English