About this role
Senior Loan Counselor (Hybrid-Remote) at University Bank. Location: Jacksonville, Florida, United States. Role: collecting loans, negotiating repayment, ensuring compliance Requirements: High school diploma required; experience in collections/default loan servicing and knowledge of investor guidelines preferred. Proficiency with Windows and Microsoft Office (Outlook, Word, Excel, Teams). Experience with ICE Mortgage Technology MSP and call center/auto-dialer systems preferred. Strong communication, analytical, and compliance skills. Category: Finance and Accounting Seniority: Senior Level Tools: ICE Mortgage Technology (MSP), Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams Commitment: Full Time Workplace: Hybrid Languages: English