About this role
Dispute Resolution Specialist I at Knoxville TVA Employees Credit Union. Location: Knoxville, Tennessee, United States. Role: reviewing disputes, processing chargebacks, contacting members Requirements: High school diploma/GED, 2+ years dispute resolution or fraud mitigation experience preferred, bookkeeping and analytical skills, proficiency with Centrix dispute tracking, Microsoft Word/Excel and email, strong communication and member-service skills. Category: Finance and Accounting Seniority: Entry Level Tools: Centrix Dispute tracking system, Microsoft Word, Microsoft Excel, Email, adding machine, coin and money counting machines, telephone Commitment: Full Time Workplace: Onsite Languages: English