About this role
Member Service Representative - Contact Center at United States Senate Federal Credit Union. Location: Alexandria, Virginia, United States. Role: assisting members, opening accounts, resolving issues Requirements: High school diploma (or bachelor’s) and 1 year call center/customer-service experience; proficiency with PC applications including Microsoft Word and Microsoft Excel; knowledge of consumer lending or new account opening preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English