About this role
Associate Technical Support Specialist at Covestic. Location: Visakhapatnam, Andhra Pradesh, India. Role: troubleshooting hardware, supporting users, documenting activities Requirements: Provide end-user IT support including troubleshooting hardware/software, supporting Windows/macOS/ChromeOS and mobile devices, assisting with VPN and account access, and documenting incidents. ServiceNow familiarity preferred. Category: Information Technology Seniority: No Prior Experience Required Tools: ServiceNow, Windows, macOS, ChromeOS, iPhone, Android, VPN Commitment: Full Time Workplace: Onsite Languages: English