About this role
Associate Technical Support Specialist at Milestone Technologies. Location: San Francisco, California, United States. Role: responding requests, troubleshooting issues, supporting devices Requirements: Provide end-user support via ticketing, chat, email and walk-up; troubleshoot hardware, software, account access, VPN, and mobile devices; support Windows, macOS and ChromeOS; document work and escalate as needed; ServiceNow familiarity preferred. Category: Information Technology Seniority: No Prior Experience Required Tools: ServiceNow, Windows, macOS, ChromeOS, iPhone, Android, VPN Commitment: Full Time Workplace: Onsite Languages: English