About this role
Operations Supervisor - Call Center at Redial BPO. Location: Mexicali, Baja California, Mexico. Role: ensuring compliance, monitoring collections, handling escalations Requirements: 2+ years in customer service/collections/financial accounts, 1+ years leadership experience, strong people management, organizational and communication skills, availability to work required schedule, knowledge of compliance and data privacy. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English