About this role
Merchant Onboarding Specialist at DoorDash USA. Location: New York or Illinois or Colorado or United States. Role: triaging issues, contacting stakeholders, creating documentation Requirements: 2+ years in customer support, operations, or account management; ability to prioritize tasks, use internal tools, triage and resolve issues via phone/text/chat, create process documentation, and support pilots/SOPs. Category: Customer Service Seniority: Entry Level Tools: Covey Scout Commitment: Full Time Workplace: Onsite Languages: English