About this role
Support Account Manager at Workato. Location: Alabang, Metro Manila, Philippines. Role: owning support, orchestrating escalations, running reviews Requirements: 4+ years in enterprise technical support or technical account management owning named accounts; experience managing high-severity escalations, support metrics, strong written communication, and technical fluency with integrations/APIs. Category: Customer Service Seniority: Mid Level Tools: Workato, APIs, iPaaS, LLM, KCS, agentic AI Commitment: Full Time Workplace: Onsite Languages: English