About this role
Sr Service Desk Representative (IAM Experience) at Insight Enterprises, Inc.. Location: Pasig, Metro Manila, Philippines. Role: provisioning access, managing roles, resolving incidents Requirements: 3+ years service desk/IAM or security operations experience; managing user accounts and access; experience with ServiceNow, Active Directory, Azure AD; knowledge of SSO, RBAC, PAM/PIM, identity governance; strong communication and compliance focus. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Microsoft Active Directory, Microsoft Entra ID (Azure AD), Single Sign-On (SSO), Role-Based Access Control (RBAC), Privileged Access Management (PAM/PIM), Identity Governance Commitment: Full Time Workplace: Hybrid Languages: English