About this role
Senior Customer Success Manager, Enterprise at Greenhouse. Location: British Columbia or Canada or New York City or Ireland. Role: advising clients, driving adoption, managing accounts Requirements: 5+ years account or customer success management in B2B/SaaS; experience with enterprise accounts, retention/expansion, project management, and AI tools; strong communication and discovery skills. Category: Customer Service Seniority: Senior Level Tools: Greenhouse, Voice AI Commitment: Full Time Workplace: Remote Languages: English