About this role
Customer Success Manager - APAC at Emplifi. Location: Sydney, New South Wales, Australia. Role: managing accounts, driving adoption, retaining customers Requirements: Bachelor's degree, 3+ years in customer success/account management, proficiency with CRM and customer success tools (Salesforce, Gainsight), AI-first mindset, strong communication and problem-solving skills. Category: Customer Service Seniority: Mid Level Tools: CRM, Gainsight, Salesforce, Fuel AI, ChatGPT, Claude, Gemini Commitment: Full Time Workplace: Onsite Languages: English