About this role
Customer Center Analyst (E2549) at IEEE. Location: Piscataway, New Jersey, United States. Role: supporting accounts, resolving access, identifying upsell Requirements: Bachelor's degree or equivalent experience, 2+ years customer-facing experience in sales/marketing or customer service; strong written/verbal English, attention to detail, Salesforce and Microsoft Office proficiency, ability to travel occasionally and hold a valid passport. Category: Customer Service Seniority: Entry Level Tools: IEEE Xplore, SalesForce.com, Google Meets, Webex, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Hybrid Languages: English