About this role
Mid-Market Customer Success Manager, North America at Hiya. Location: Seattle or North America. Role: managing portfolio, driving retention, building relationships Requirements: 3+ years customer-facing SaaS experience, mid-market portfolio management, strong analytical/communication/presentation skills, experience driving retention and expansion, familiarity with Salesforce and customer success platforms. Category: Sales Seniority: Mid Level Tools: Salesforce, Vitally, Gainsight, Catalyst, Totango, ChurnZero Commitment: Full Time Workplace: Hybrid Languages: English