About this role
Senior Customer Success Manager at OuterSignal. Location: United States. Role: owning onboarding, writing playbooks, training teams Requirements: 3-6 years in agency account management, customer success, or implementation; experience in eCommerce/marketing tech; familiarity with Meta Ads Manager, Klaviyo, Gorgias, SMS platforms; startup/fast-growth experience; strong communication and data-driven mindset. Category: Customer Service Seniority: Senior Level Tools: Meta Ads Manager, Klaviyo, Gorgias, SMS platforms Commitment: Full Time Workplace: Remote Languages: English