About this role
Scaled Customer Success Manager DACH (ES) at Finance Process Automation - Solutions & Software | Serrala. Location: Barcelona, Catalonia, Spain. Role: Retention management, Lifecycle design, Expansion collaboration Requirements: 5+ years in Customer Success or account management; large-scale portfolio (200–500+); fluent English and native-level German; experience with SMB/Mid-Market; Salesforce and Planhat proficiency. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Planhat, Salesforce or equivalent CRM, Planhat Commitment: Full Time Workplace: Onsite Languages: English, German