About this role
Manager of Customer Success at Coast. Location: Draper, Utah, United States. Role: lead coaching, drive activation, own accounts Requirements: 5+ years in Customer Success or Account Management; 2+ years leading CSMs; hands-on player-coach; strong onboarding and expansion experience in SMB/mid-market; data-driven with clear communication. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Sigma, Outreach, AI toolkit Commitment: Full Time Workplace: Onsite Languages: English