About this role
MedVanta is the nation's largest physician-owned musculoskeletal (MSK) platform, dedicated to helping individuals prevent injuries, improve movement, recover from musculoskeletal conditions, and access high-quality MSK care. Through a combination of innovative technology, clinical expertise, data-driven insights, and care navigation services, MedVanta delivers solutions that support prevention, performance, treatment, recovery, and long-term musculoskeletal health.
The Central Billing Office (CBO) Accounts Receivable Representative is responsible for performing a variety of complex accounts receivable-related functions for the Central Billing office. The CBO Accounts Receivable Representative reports directly to the designated Central Billing Office leader.
Duties include, but are not limited to:
• Investigates and resolves denied claims.
• Works and manages claims from all aging buckets, including posting, appeals, ARs.
• Identifies and reviews delinquent accounts and pursues collection as needed.
• Performs and documents follow-through efforts in a timely manner.
• Coordinates medical record documentation to be submitted with appeals.
• Communicates accurate patient and billing information to insurance carriers.
• Prepares weekly status reports for review with management.
• Assists with medical biller duties, including but not limited to handling insurance claims, submitting claims to insurance, collecting, posting, and managing patient account payments, and preparing and reviewing patient statements.
• Other duties as assigned.
Required Education & Experience
• High School Diploma.
• 2+ years of related experience, with experience in an orthopaedic setting preferred.
• Proficiency with Microsoft Office suite of products well as electronic billing systems.
• Extensive knowledge of insurance, benefits, medical terminology, and medical billing.
• Experience working with billing and accounts receivable or both commercial and non-commercial payors.
Competencies/Required Skills & Abilities
• Strong interpersonal skills - ability to develop relationships and collaborate and influence in a centralized organization.
• Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
• Strong interpersonal, oral, and written communication skills with excellent self-discipline and patience.
• Able to work independently.
• Exudes professionalism in presentation.
Physical Demands
• Must be able to sit for long periods of time and lift up to 25 pounds
• Must be able to use appropriate body mechanics techniques when performing front desk duties.
• Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
• Adequate hearing to perform duties in person and over telephone.
• Must be able to communicate clearly to patients in person and over the telephone.
• Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.