About this role
Product Expert (Tier 1) at Dotdigital. Location: Cape Town, Western Cape, South Africa. Role: responding, troubleshooting, documenting Requirements: Minimum 2 years in customer service or support; HTML/CSS proficiency; SaaS/Ecommerce/Marketing experience; strong problem-solving and communication. Category: Customer Service Seniority: Mid Level Tools: HTML, CSS, SaaS Commitment: Full Time Workplace: Remote Languages: English