About this role
CRM & Customer Experience Intern at MET Group. Location: Lyon, Auvergne-Rhône-Alpes, France. Role: optimizing journey, analyzing satisfaction, handling requests Requirements: Enrolled in Bac+4/5 (business school or university) with Marketing/Management/Customer Experience focus; CRM experience (Salesforce), Microsoft Word/Excel/PowerPoint; strong communication, customer service orientation, and English proficiency. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Internship Workplace: Hybrid Languages: French, English