About this role
Director of Customer Success at Zello. Location: Austin, Texas, United States. Role: own renewals, lead team, design workflows Requirements: Experience owning multi-million-dollar renewal and expansion, leading AI-driven Customer Success initiatives, and building scalable CS teams; based in Austin or willing to relocate; able to collaborate cross-functionally with Sales, Product, and Marketing. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English